1.Free shipping on Global orders

2.7-14Days Delivery to North America,Australia,Most EU,Asia Countries,15-20Day to other countries

3.Fedex &Ups &DHL etc are optional for faster delivery which will cost $20 extra,you may choose it at checkout area if you need it.

At Wristfull, our customers are our top priority, and we strive to ensure your satisfaction above all else. We’re dedicated to expediting the process to ensure your package arrives promptly. Your patience during this time is greatly appreciated, and we thank you for your understanding.

SHIPPING TIME

Orders with available stock typically ship on the following business day, unless otherwise indicated on the product page.

For orders with available stock, you can expect to receive a tracking number within 3 business days. Once your order has been shipped, a shipping confirmation email will be sent to your provided email address. The carrier used is 4px ,UPS/FedEx. Please allow 3-7 business days for 4PX, UPS/USPS/FedEx to scan your shipment. Please note that any delivery dates provided by Tandorio are estimations.

For pre-orders/backorders, kindly refer to the shipping date specified on the product page.

SHIPPING FROM We ship from China /US/EU warehouses.

SHIPPING CHANGES & Order Cancellation

Before Shipping

Order Cancellation: Should you choose to cancel your order within 3 hours, no handling fee will be incurred. In the event that a customer orders the wrong model and wishes to place a new order, no processing fee will be charged for the original order once the second order is received.

For cancellations of orders that have not yet entered the shipping process, a processing fee of 5% of the e-bike cost will be charged.

Change of Address: No fee will be charged.

Replacements and Exchanges: No fee will be charged.

After Shipping

Order Cancellation: If your order has already been shipped and cannot be modified, you have the option to reject the package. In such cases, a cancellation fee of 5% of the e-bike cost will be charged.

Change of Address: If you are able to successfully change your address, a processing fee of $30 will be charged. If the address change is unsuccessful and you choose to refuse the package, a reshipping fee of 5% of the e-bike cost will be charged.

Replacements and Exchanges: If you are able to successfully exchange the item, a processing fee of $30 will be charged. If the exchange is unsuccessful and you choose to reject the package, a reshipping fee of 5% of the e-bike cost will be charged.

ORDER TRACKING

You can easily track your order, as well as shipping and handling information, by logging into your account on wristfull.com. If you have not registered on our site, please feel free to email us at hi@wristfull.com, and we will respond within 24 hours.